The business roles of the quality professional include consultant, coach, operations analyst, and organizational development. Partner with Finance. Host data quality collaborations. Champion physician integration. Directly lobby payers and business leaders. Participate in workflow redesign. Lead point-of-care data access. Encourage the shift from departmental excellence to organizational excellence. Expand your foci to include all facets of transforming the patient, physician, and staff experience. Being proactive in organizational change will extend your effectiveness, value, and personal satisfaction.

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