perception | Danny van Leeuwen Health Hats

Advocate Caregiver Consumer ePatient Leader Written Only

Bad experience? Now what?

I read a post this week on the Society of Participatory Medicine's blog about a…

DannyJune 11, 2017

Advocate Caregiver Clinician Consumer ePatient Leader Written Only

Improving experience – decoupling a moving train?

I'm puzzled when people rate highly (very satisfied or satisfied) their experience in clinics and…

DannyNovember 22, 2015