Expanding Engagement and Capabilities of People at the Center
Some people want someone else to be the leader in their health care journey. Others…
DannySeptember 14, 2014
Understanding someone else’s experience – oh my!
Understanding someone else's experience - oh my, so hard! It's difficult enough to understand my…
DannyAugust 17, 2014
Not alone together
I've officiated at about 20 weddings over the past 35 years - the most recent…
DannyJune 29, 2014
Born again customer service
A car rental experience from hell. Took 2 1/2 hours to complete car rental. Poor…
DannyJune 22, 2014
Community Capital – a prescription for best health
This week I heard someone speak about the importance for everyone to have the opportunity…
DannyJune 8, 2014
Leadership in Family Health Crises
Sudden, severe illness or protracted undefined illness likely causes a family health crisis. Families in…
DannyJune 1, 2014
Worry, a familiar & unwelcome companion
Worry, a familiar and unwelcome companion on the health journey. What do I have? Will…
DannyApril 20, 2014
Listen to the music
Yesterday I played in a recital with my jazz combo-dedicated amateurs. Musically we have greatly…
DannyApril 13, 2014
Access to your health team – Asynchronous communication
Much of health care depends on relationships. What do people at the center of care…
DannyMarch 16, 2014