AdvocateCaregiverClinicianConsumerePatientLeaderWritten Only Improving experience – decoupling a moving train?I'm puzzled when people rate highly (very satisfied or satisfied) their experience in clinics and…DannyNovember 22, 2015
AdvocateCaregiverConsumerePatientFamily manLeaderWritten Only What’s the Problem with the Experience of People at the Center of Care?Wearing my many hats: e-patient, caregiver, nurse, informaticist, and leader, I am blessed with mostly…DannyNovember 15, 2015
AdvocateClinicianePatientFamily manLeaderWritten Only GratitudeSilent gratitude isn't much use to anyone. ~ GB Stern It can be tough to…DannyOctober 4, 2015
CaregiverClinicianePatientFamily manLeaderWritten Only Embracing your friend, ignorancePondering ignorance this week. Not so much the ignorance we see with politicians (although that…DannyAugust 30, 2015
AdvocateCaregiverClinicianConsumerePatientFamily manLeaderWritten Only Push, pushMy wife waits to tell me about something she wants us to do or buy,…DannyAugust 23, 2015
AdvocateCaregiverLeaderWritten Only Making a Difference?On the phone with my friend and fellow-blogger, Cristin Lind, wondering if we are making a…DannyAugust 2, 2015
AdvocateLeaderWritten Only 15 MinutesIn my career I've often found myself bewildered when I'm amazingly ineffective in engineering a change…DannyJuly 7, 2015
ePatientFamily manLeaderMusicianWritten Only Increasing the Balance in Our Health JourneyI'm using my health team actively this past month. I'm bone tired, stressed about work,…DannyApril 27, 2015
AdvocateePatientInformaticistLeaderWritten Only A magic lever to best health – data and informationI work in a human services agency. We support individuals with disabilities. We help people…DannyFebruary 22, 2015
AdvocateCaregiverClinicianConsumerePatientLeaderWritten Only Satisfaction, Smatisfaction – any good?More and more often I'm receiving satisfaction surveys from providers of health care Interesting concept: satisfaction. Satisfaction with…DannyFebruary 1, 2015